Questions lenders ask us.

No. It is a service. We run the process and send you finished work papers. There is nothing for your team to install or learn.

Yes, openly. Software reads your documents and proposes covenant terms and values, each tied to its source page. The covenant math is done by fixed, tested code. A credit professional reads the full financial covenant section of every agreement and reviews every result before you see it, because document tools miss things and our process assumes they will.

Every memo is reviewed and signed by a Trueline Covenant credit reviewer. Tests within 10% of threshold get a second, independent check of inputs.

The credit agreement, all amendments and waivers, and the borrower's reporting packages. For the free test, one quarter's package is enough.

We show the difference line by line with the clause reference, and draft the questions you may want to raise. You decide whether and how to raise them.

Only for routine reporting reminders, using contacts and wording you approve, and only if you want us to.

No. We provide analytical work papers based on your documents. Where a definition is genuinely ambiguous, we flag it rather than resolve it.

Yes, on the Monitor+ tier.

Yes. We answer every question accurately, including where a control is still being put in place.

Not today. See the Security page for the controls we have and our plans.

We keep everything in writing, so every request, document and answer has a record. Calls are by video link; request one through the Book a call page or by email.